Sales & Marketing Support Specialist

Are you ready to join a winning team? The Sales & Marketing Support Specialist will provide technical and product support to the sales & marketing team and consult with customers in a timely manner throughout the sales process. This position will be responsible for product training and demoing, proposal creation and other related tasks. Must be energetic, well-spoken, and eager to help close sales and increase revenue.

Compensation: $50k-$65k Yearly
Employment Type: Full-Time Employee


Responsibilities:

  • Provide pre-sales technical support during the sales process.
  • Identify customer needs/requirements and recommend the appropriate products/solutions.
  • Continue to increase expertise for company’s product and service offerings, as well as business processes and systems, at a rapid pace.
  • Demo company products/services to prospective customers.
  • Help present and sell company services working alongside the sales team when closing sale.
  • Answer potential customer questions and follow-up in a timely manner.
  • Create proposals and savings analyses and respond internally to requests for proposal.
  • Stay current on industry and vertical solutions as well as act as a resource for the on-going technical education and development of the sales & marketing organization in order to meet/exceed their objectives.
  • Act as liaison with company’s product and technical teams on behalf of the sales & marketing team to keep current with new products/services and provide customer feedback.
  • Create/edit sales material to present to customers.
  • Attend trade shows as needed.

Qualifications:

  • Ability to engage customers via phone/video to expand new customer buying relationships.
  • History of learning and collaborating within a fast paced environment.
  • Efficient computer and presentation skills with common business applications.
  • Excellent verbal and written communication skills; the ability quickly build rapport and interact with potential customers.
  • Persuasive and goal-oriented.
  • Possess an energetic, outgoing, and pleasant demeanor.
  • Deadline and detail-oriented.
  • Self-motivated and self-directed.
  • Able to multitask, prioritize, and manage time efficiently.
  • In-depth understanding of company services and its position in the industry.
  • Bachelor’s degree from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Tenacity to handle rejection and continue on with a positive attitude when interacting with potential customers.
  • Knowledge of sales process from initiation to close.
  • Ability to work independently or as an active member of a team.
  • Previous experience demoing a product/service and presenting in a virtual environment.
  • Strong computer skills including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Zoom and Customer Relationship Management (CRM/HubSpot) experience preferred.

Please submit your resume and cover letter to recruitment@simplifyasc.com.